"TOP Notch Service hands down!! My husband decided to relocate from NY to NC. We were interested in a new build and knew we needed hand holding since this was our first experience. Upon introduction, we knew Susan was the right person to guide us through the process. She, Diane and the rest of her team were very responsive and made sure to keep us on track with the necessary details that were required on our part. Susan was also part of our design process where she provided recommendations that we would have never considered without being intrusive on what we wanted. We can continue to go on and on about how great it was to work with Susan and her team. Do not wait to reach out to her for your real-estate needs."
-C&S Murray, Client
"Susan went above & beyond. We moved from Pennsylvania to North Carolina in early April due to a job opportunity. She helped us close on our beautiful new home despite society at large, including the real estate market, restructuring almost every minute to navigate the ever-changing COVID restrictions. She even continues to check in with us by text or phone, which has been tremendously appreciated. I’d recommend Susan to anyone!!"
-Kelly G, Client
"Susan I want to thank you for always being there and working hard for me. You have been spot on with your intentions and with me pursuing my goal in Real Estate. Appreciate you!"
-Sue J, Client
"Susan recently helped us sell our home and find a new one. She and her staff were so attentive througout the whole process they all made a stressful time much easier. "
-Abbey Glen, Client
"Susan is an outstanding real estate broker who truly cares about the needs of her clients!"
-Christopher Adkins, Client
"I have worked with Susan Johnson and her team at Keller Williams at Lake Norman for 3 years and I have always felt that they work so well together, they give more than they get and they are knowledgeable providing a comfortable yet professional approach to business. Great team to work with! Thanks Susan Johnson Team!"
-Kathie A., Client
"Incredible service and such a GREAT team!
I would HIGHLY recommend this team for buying or selling.
They have made the process so easy and it was a much better
experience working with a team rather than just one person.
Each person on the team was able to really focus on their
area of expertise."
-Matthew McAlees, Client
"Susan Johnson was recommended to me. I'm so thankful! I have bought and sold properties before and have never had anyone quite like her. She is not pushy, listens to what you want and is there for you every step of the way. I might add, Susan will be helpful even after the sale!"
-C Samuels, Client
"Susan is a step above others in the market. The pre-listing process, the literature created and the quick sale were all amazing. She made the home selling experience a very positive one for our family and was key in helping us secure a rental while our new home was being built. We will continue to use and refer our friends and family to Susan Johnson!"
-Anonymous, Client
"Susan is an outstanding real estate broker
who truly cares about the needs of her clients!
"
-Christopher Adkins, Client
"This team knows there stuff! Wonderful service with a friendly group of people."
-Lauren Rocco, Client
"Susan and team are super knowledgeable and professional and incredibly hardworking. I'm so glad that we chose them to help us navigate this market. There is so much more to homebuying than just finding the house, there is closing on the house in a timely way and on budget, and that requires an astute negotiator who can communicate effectively between all involved parties. Susan is sharp as a tack and if she tells you that she's going to handle the situation, she handles it. They don't call her the queen for nothing. Special shoutout to Diane Robinson who is a master communicator, thank you so much for everything that you did to always keep us in the loop. I really appreciate your approach and I respect that if you don't know something you'll find the guy who does. Essentially, these two ladies together are an absolute dream team..."
-David Sketchley, Client
"SOLD MY HOUSE IN LESS THAN 30 DAYS. GOT ME A NEW $25K UNDER APPRAISED VALUE. I ONLY CARE ABOUT 4 THINGS WHEN USING A REALTOR:
1. Fight for me in negotiations
2. Don't screw up, and if you do OWN IT
3. Communication
4. Work ethic
Susan and her team nailed it all! "
-Chaz, Client
"Susan is a rockstar! As first-time homebuyers, we knew we would require a lot of assistance throughout the process. We learned that buying a home is much more than simply finding the home, and we were lucky to have Susan in our corner every step of the way. She negotiated several things for us on the front end of a new build. She was at every walkthrough, explained each step of the home buying process as we neared closing, and helped us navigate a unique closing with a complicated loan and seller credit.
One defining quality that we came to appreciate was Susan's willingness to stand up for her clients to both lenders and builders. Our first appraisal came in low...but Susan jumped right in to fix the problem. She was able to quickly find similar comps in our area to get the appraisal corrected to the proper value. Time and again Susan proved herself a savvy veteran with experience in almost every facet and clever ideas for solutions to complex problems. We are convinced we may not ha"
-Caroline Barrett, Client
"Susan is easy to work with and highly knowledgable about the local real estate scene. She also spends time outside of work learning about and improving her community through various volunteer leadership roles. I will gladly work with her again."
-Anonymous, Client
"Susan recently sold my mother in laws home. It was a complicated sale for various reasons but Susan and her assistant, Diane, worked diligently many hours to iron out the details. They are professional in every way and a joy to know. My husband and I would highly recommend their team. You will not be disappointed!
"
-Diane Helms, Client
"Susan did an amazing job listing my home. Sold in less than 90 days. Communication throughout was superb. Looking to sell or buy I highly recommend her for your real estate needs. "
-Jason, Client
"Susan and her team are the best! Susan had an answer for every one of our many questions, helping us understand the area and what we were looking for. Susan and her team did everything in their power to make the home buying process as efficient as possible.
Not only is Susan just a pleasure to work with, her in-depth knowledge of the market, connections in the industry, and relentless support gave us confidence in a very difficult market. We are so grateful that we had Susan and her team in our corner!"
-Kevin Cody, Client
"Thanks to Susan's dedication and expertise, we found a home that my children and I absolutely love. It's become a place where we can look forward to the future. I can't thank Susan enough for making this move smooth and less stressful. As a native, Susan's knowledge and commitment to the community provides unique insights of the Lake Norman area. I highly recommend her to anyone moving in the Lake Norman Area."
-Jason Vag, Client
"Susan has always been very professional in dealing with our real estate needs. Yet she is also very friendly and approachable. She is a pleasure to work with. We recommend her as a realtor to all of our friends And neighbors."
-Kathy W, Client
"I would definitely recommend Susan Johnson as a realtor. She helped me and my family look for our first time home. It took lots of houses and she still was very patient with us. She is awesome to work with along with Diane she is very sweet and very helpful. Susan is very patient and knowledgeable in the Real estate field. She is very consistent when texting and very honest which you don’t get much in this field. Now we finally have our home that we dreamed of and my children are so happy. Our family is forever grateful for Susan and Diane! I Will definitely keep in touch with them.??"
-Karen Ray, Client
"Susan and her team of experts have made this process as painless as possible. They've been extremely thorough, knowledgeable, and overall helpful ... every step of the way. I'd recommend them to anyone lucky enough to get them!"
-Anonymous, Client
"Incredible service and such a GREAT team! I would HIGHLY recommend this team for buying or selling. They have made the process so easy and it was a much better experience working with a team rather than just one person. Each person on the team was able to really focus on their area of expertise."
-Matthew McAlees, Client
"Susan and team are super knowledgeable and professional
and incredibly hardworking. I'm so glad that we chose
them to help us navigate this market. There is so much more to home buying than just finding the house, there is closing on
the house in a timely way and on budget, and that requires an astute negotiator who can communicate effectively between all involved parties."
-Derek Sketchley, Client
"Very nice working with her explains up to the required point loan process help was very smooth. Main point I liked is the response as I needed to coordinate my out of town family for my decision making. "
-Thulasi S., Client
"I moved from Los Angeles to the Lake Norman area recently and couldn't have been happier with Susan Johnson and her team. I didn't have time to fly to Lake Norman and look at houses so I depended on her to visit houses for me, send me pictures, and give me her opinion. Susan has extensive knowledge of the Lake Norman area and was able to recommend some great communities. She answered all my questions and walked me through the entire buying process, as the real estate process is much different than CA. Susan made my buying process easy while i was dealing with the headache of selling my home in LA. If you are looking for a professional real estate agent that knows her stuff, than Susan Johnson is it. "
-Anonymous, Client
"Working with Susan while selling my home has been nothing short of awesome. She is unbelievably responsive and works extremely hard to make the entire process as painless as possible. Anytime that I would have a question (or several for that matter), she promptly got back to me and answered it thoroughly. She definitely knows what it takes to help sell your home offering several strategies for making sure that you attract potential buyers. You will definitely not find a better agent in the entire Lake Norman area. "
-Anonymous, Client
"Susan was a pleasure to work with! She understood our needs perfectly and made moving from out of state as stress free as possible. Diane was amazing as well and made sure everything was handled promptly! Will recommend to anyone in need of a realtor!
"
-Sam Spencer, Client
"Susan was very professional in our last house sale in our initial contact, discussing our house for sale and involved in the selling of our house in a short period of time. We are, in fact, thinking of relocating and Susan would be the Realtor that I will select to sell our existing home. To say the least, we were highly satisfied!!"
-Anonymous, Client
